Contact pages are more than an opportunity for your customers to send you a quick message. You can include the various ways to contact you and your brand. Here are 3 features you should include on your contact page.
Contact Form
This section is what you should find on every contact page. A simple form that includes the following:
- Name
- Email Address
- Message
- Date
- Submit button
The form data should go directly to your email inbox. This is form can be used to fall purpose. It should be the easiest way for anyone that visits your site to get in contact with you.
Multiple Points of Contact
This is a great place to put links to your social media, your business address, or your business phone number. I would include the links to the places you hang out the most. If you have a Facebook group or any messenger account, you should include it on this page.
Important information
Use this page as a way to communicate important information. For example:
Let’s say you have specific business hours. You can list your hours of operation. You can also let people know what to expect after they send you a message.
Here is a sample message:
“Your message has been sent. Expect to hear from me within 24 hours”
or
“Use the form below to contact us. We will get back to you as soon as we can.”
or
“Have questions about your purchase? Please send us an email with the subject “Questions about my order” “
A simple contact form isn’t a bad thing, but make sure you take advantage of any chance you get to inform your clients.
Need help creating your contact page or another part of your website? Let’s set up some time to chat.